The pandemic has had a significant impact on the way healthcare systems were functioning. People wonder about the use of gamification to improve user engagement in healthcare. Across the globe, the healthcare system was not prepared to deal with the crisis, which required instant mobilization of resources and challenged the whole population. And rightly so,… Read More »
Regardless of what industry you’re in or what kinds of products and services you sell, your customer is the most important part of your business. Customers hold the power to direct your business either toward success or failure. If customers aren’t happy, they won’t stay with your brand. Customers today have an easy path to… Read More »
Over the decade, the eCommerce sector has grown from a concept of brick-and-mortar retail to a shopping environment. With new ecommerce players emerging in the market, how can you stand out in the crowded space, and more importantly, how can you get customers to keep coming back? How to maneuver the eCommerce customer journey? In… Read More »
What do the top retailer businesses have in common that helps them grow and sell more? The answer is: repeat customers. But to get those customers, you’ll need to consider implementing one or more retail customer retention strategies. Customer retention is one of the most underrated growth tactics out there because even a mere 5%… Read More »
eCommerce is a highly competitive space, and retaining a customer has become more difficult than ever after the pandemic. According to Kissmetrics, retaining an existing customer is nearly seven times less expensive than gaining a new one. eCommerce businesses should focus on building a strong customer retention strategy and investing in the overall customer experience. The… Read More »
With the advancement of digital technology, the EdTech industry has been growing steadily over the past few years. The unprecedented COVID-19 resulted in a sudden growth in online learning and became the major driver of EdTech development. However, online learning through EdTech apps is a new shift for many students, and they are less habituated and… Read More »