Have you ever downloaded an app only to uninstall it after a few minutes of confusion? Or subscribed to a service but found yourself lost in its complexity? These are common experiences for many users and highlight a critical challenge in customer retention: effective user onboarding! A user onboarding campaign is a structured process designed… Read More »
You’ve got a fantastic product ready to change the world. You’re excited, your team is excited, and now it’s time to launch. People are signing up, but something’s not quite right. They’re not sticking around, and you can’t help but wonder why. Well, you’re not alone in this struggle. Many product owners and marketers face… Read More »
Acquiring new clients or having a user onboarding checklist for your business is paramount to achieving lasting success. As you establish your online presence, converting visitors into loyal customers becomes a crucial objective. However, it can be disappointing to discover that a significant percentage, ranging from 26% to 70%, of website visitors depart without taking… Read More »
We’ve all experienced the disappointment of downloading a new app and being greeted by a bland, uninteresting onboarding process that makes us feel marooned on a dark, deserted island. So in this article, we will explain how you can greet your customers and make them feel familiar in a jiffy. We’ll demonstrate how to design… Read More »
Imagine this. You suddenly have a person come to you and hand you a small box that fits in your palm and your pocket. It has a mirrored glass-like surface on one side. The person then tells you, “Use this, and now you can talk to whoever you want, whenever you want, and most importantly,… Read More »
Customer onboarding is the process of engaging with customers at the beginning of their relationship with your company. It can be as simple as providing them with a welcome email or as complex as helping them sign up for a trial period. In any case, getting the onboarding flow right is essential because it will… Read More »