Customer onboarding is the process of engaging with customers at the beginning of their relationship with your company. It can be as simple as providing them with a welcome email or as complex as helping them sign up for a trial period. In any case, getting the onboarding flow right is essential because it will… Read More »
As we are in the era of instant gratification and have everything at our fingertips, we expect value from things quickly. In the same way, we desire value from the digital products we use in the quickest way possible. Users will choose your banking app over your competitors if you offer them an optimal value… Read More »
User onboarding is all about welcoming users, nurturing them to use and adapt to the product features. At the onboarding stage, there are specific goals of engagement, and the messaging changes for each one of them. Welcome messages can be of various types. Here are a few welcome messages to spice up the user onboarding rate. Goal… Read More »
Creating a lasting first impression in banking starts with a stellar customer onboarding journey. Learn how banks can gain an edge by embracing digital technologies and building an onboarding journey focused on delivering the ultimate user experience to new clients.
An effective user onboarding process has a lot of benefits. Like any other business strategy, user onboarding has its own set of advantages. Often business owners want every new implementation and strategy to solve a few pressing problems related to user engagement or conversion. From that perspective here are the five such business queries that… Read More »
The term gamification has come a long way since 2003 when it had a mere presence. And as we all can see, years later, gamification is everywhere.Gamification has a variety of titles, ranging from behavioral design to engagement-focused experience. It is the practice of applying game design features and ideas to non-game situations. In other… Read More »