Retaining user interest over time is a consistent challenge. Without continuous engagement, users may lose interest and discontinue using the product.
Poor customer experience due to lack of personalization, complicated interfaces, or inadequate support can lead to user churn.
Without understanding user needs, preferences, and pain points, it’s difficult to implement changes that improve retention.
Poor communication about updates, new features, or user benefits can reduce engagement and retention.
The absence of a robust, data-driven retention strategy makes it difficult to anticipate and prevent user churn.
Consistent and meaningful interactions with the product and its features.
Personalized engagement tools keep users interested and motivated to interact with the product.
Offering a product experience tailored to each user's unique needs and preferences.
Deliver personalized experiences, fostering a sense of connection and loyalty.
Gathering and implementing user feedback to enhance the product and its features.
Collects and analyzes user feedback, enabling real-time improvements and adaptations to enhance user satisfaction.
Keeping users informed and excited about updates, new features, or benefits.
Communication tools ensure that users are timely notified and engaged with every update and new feature.
Ensuring the product evolves with user needs and market trends.
Robust analytics provide insights into evolving user behavior and market trends, guiding product development strategies.
Implementing a robust, data-driven retention strategy.
Helps to formulate effective retention strategies with its AI-driven insights, predictive analytics, and personalized engagement tools.
Capability | Upshot.ai | Competitors |
---|---|---|
Custom Analytics, Dashboard and Funnels | ||
Segmentation (Basic) | ||
Segmentation (Advanced) | ||
Notification (Push, Email, SMS, In-app) | ||
Basic Surveys |
The biggest challenge with older, push-based capabilities has been low user response rates. Overuse causes users to turn off notifications, harming marketing and business objectives.
Beyond notifications, clients have not been equipped with more human-friendly engagement options.
Capability | Upshot.ai | Competitors |
---|---|---|
Zero Day Contextual Campaign | ||
Gamification
| ||
Fresh Feedback
| ||
User Awareness Building
| ||
Personalized in-app ads for self & partner | ||
Build your own engagement activity |
These capabilities create a PULL factor for users using human behavior & motivational psychology techniques.
Enhance your eCommerce journey with the exciting world of gamification. Understand the essence of gamification and its implementation..