Acquiring a new customer can cost you 6-7 times the cost of retaining a customer! These days, we see many businesses churning out money to acquire new customers. We must remember how important it is to retain what we already have, our beloved paying and loyal customers. In this blog, we will discover how building… Read More »
Is having a great product or service enough? Have you ever wondered what your customers truly think about your product? Are they satisfied with your services, or are there areas of improvement you must know? The answer to these and many other essential questions is customer feedback! Getting feedback from your customers is the only… Read More »
2023 is the age of customer delight, where businesses aren’t just selling products or services but incredible experiences! If you’ve found your way here, chances are, you’re looking to wow your customers and elevate your customer interactions into something truly magical. And guess what? You’re in the right place! It’s not enough to meet customer… Read More »
The number of global email users is set to grow to a whopping 4.6 billion by 2025, email marketing now has become a must-have marketing tool, offering a powerful way for marketers and business owners to reach, engage and build relationships with prospective and existing customers. Recent statistics show that 59% of B2B marketers consider… Read More »
Imagine being in a relationship where only one person talks and the other just has to listen, no matter what. It doesn’t really seem like a good relationship. Does it? Now, also imagine continuously sending messages and notifications to your users without really asking or understanding what they want. Truly a gateway to user dissatisfaction!… Read More »
Do you remember the saying “Everyone is in Sales”? It is true for you and the members of your business, but it’s doubly true for your customers. Whether sharing the latest purchase from your site, leaving a great review, or even referring your site to a friend, they are your greatest brand advocates of all… Read More »