We are living in a world of instant gratification. As the internet speeds get better, the more impatient we become. Being able to get everything at the cost of a few clicks and quick scrolls, users have developed a fascination with instantly getting everything at their fingertips. So, how can retail businesses thrive in this… Read More »
First thing first, before moving to the ways to improve, let’s understand the terms renewal rate, premium, and sales enablement, before diving into insurance renewals, sales enablement. Renewal is a percentage that measures the number of customers that renew at the end of a period versus how many total customers could have renewed. Having a… Read More »
Providing a great customer experience in Insurance is imperative when it comes to building successful relationships over time. It’s a key that unlocks your brand interaction with the core customers who eventually drive your business’s revenue. But unless and until you are building a mobile app or digitizing your business to be on the web,… Read More »
The insurance industry has constantly been evolving over the years. While technological advancement is transforming how people avail insurance protection, many users still prefer the face-to-face route, i.e., via insurance agents. Therefore, the experience that customers or clients have with insurance agents impacts the insurance company’s success by a great deal. But, one of the biggest… Read More »
With eCommerce becoming crucial for retail business leaders to drive revenue and greater customer engagement the world over, there is a massive requirement for rewards and loyalty programs for brands to stand out from their competitors and retain their loyal user base. They can incentivize their eCommerce loyal customers. MarketsandMarkets forecasts the global loyalty management… Read More »
Gamification is the process of using game design elements in non-game contexts. It uses a sense of rewards and achievement to encourage to take the desired action. Integration of game mechanics into an eCommerce application can boost sales and attracts larger audiences. According to the Digital marketing world forum, 2019, 60% of consumers said they… Read More »