Over the decade, the eCommerce sector has grown from a concept of brick-and-mortar retail to a shopping environment. With new ecommerce players emerging in the market, how can you stand out in the crowded space, and more importantly, how can you get customers to keep coming back? How to maneuver the eCommerce customer journey? In… Read More »
What do the top retailer businesses have in common that helps them grow and sell more? The answer is: repeat customers. But to get those customers, you’ll need to consider implementing one or more retail customer retention strategies. Customer retention is one of the most underrated growth tactics out there because even a mere 5%… Read More »
eCommerce is a highly competitive space, and retaining a customer has become more difficult than ever after the pandemic. According to Kissmetrics, retaining an existing customer is nearly seven times less expensive than gaining a new one. eCommerce businesses should focus on building a strong customer retention strategy and investing in the overall customer experience. The… Read More »
With the advancement of digital technology, the EdTech industry has been growing steadily over the past few years. The unprecedented COVID-19 resulted in a sudden growth in online learning and became the major driver of EdTech development. However, online learning through EdTech apps is a new shift for many students, and they are less habituated and… Read More »
Ecommerce is a cutthroat industry, and thanks to the pandemic, it’s only getting more competitive. As an eCommerce business owner, you might spend a lot of time working to make your eCommerce business run as smoothly as it possibly can. Analyzing, refining, and improving processes to help your customers have the best experience they can… Read More »
“Gamification means to enrich the journey of a person instead of waiting at the finish line to reward them” ~ Roman Rackwitz, Gamification Designer and Expert. People don’t like spending hours on boring things, but they do enjoy spending hours playing and having fun. We have all played games, and we all like games in… Read More »