A Short Guide to Customer Experience Optimization
Customer experience is the relationship or interaction your customers have with various customer-focused aspects of your business. Ranging from customer success, marketing content, customer support, and the sales team. Optimization is striking the right balance between what your customers expect from the business and what the business can afford and offer. It can reshape your business landscape beyond vision if done the right way.
How to Trigger Behavioral Changes In Users Using Gamification?
In the last few years, gamification has proven to be an effective strategy to improve people’s motivation and performance. In this guide, based on a webinar with Alex Jackson, a behavioural psychology and gamification expert and Krishna Chaitanya Swarna, Head of Customer Success at Upshot.ai, entails how you can leverage gamification to trigger behavioural changes in users and overcome your product challenges to build a successful business.
The Ultimate Guide to Customer Feedback Survey
Getting feedback from your customers is the only surefire way to know what they’re thinking and feeling, what they want, what they like and dislike, and how you can deliver the solutions they desire. In this guide, we have covered the ins and outs of feedback survey programs and how you can turn them into a reliable source of insightful customer information.
A Quick Guide to eCommerce Gamification
Ecommerce has had impressive growth over the past few years. There are currently over 2 billion e-shoppers contributing to the eCommerce industry. This vast purchasing power pushes eCommerce owners to explore new opportunities to grab the e-shopper's attention constantly. But it’s undeniable that users’ attention is shrinking more every day, and it is seriously challenging to pique their interest in any topic.
The Ultimate Guide to Customer Onboarding
In this comprehensive guide, we will clarify some key terms, explain the importance of customer onboarding, take a look at a few stellar customer onboarding examples, cover some of the customer onboarding best practices, tactics, and strategies, and finally, learn how to accurately measure and optimize your customer onboarding experience. Download now and kickstart your journey towards better customer onboarding.
Guide on In-App Messaging and how it helps to engage and retain your App users
Getting started with in-app messaging—or learning how to rebuild your existing campaign—can be an intimidating process. But a little coordination upfront can make a big difference in how users receive and respond to your messages. In this guide, you’ll learn how well-timed and well-crafted messages can act as boosters when there’s a lull in user engagement or even transform the entire user journey. You will be able to start identifying a few high-impact areas for improvement and experiment along the way. Download now and kickstart your journey towards better In-app engagement.
Guide to Retain Insurance Customers for Life
The insurance industry arguably is one of the most traditional and established sectors in the finance world. It recognizes the need for modernization in its operations and communication. While some insurers have embarked on the digital transformation journey, others are still on the fence but feel the need to incorporate digital innovation into their business to improve customer satisfaction and reducing customer churn. Know all about how you can retain insurance customers for life in this guide.
5 Effective Gamification Strategies to Make User Onboarding Fun and Effective Guide
The guide covers the top 5 effective gamification strategies to make your user onboarding experience more fun and effective. Know how you can implement these gamification strategies into user onboarding to improve user engagement and activation by a great deal.
Guide to Ecommerce Customer Engagement and Retention
Customer engagement and retention in the e-commerce business are supreme to success and should be a priority. In this guide, we'll discuss everything you need to know about customer engagement and retention, trends, KPIs, and strategies to enhance your engagement effectively.
The Ultimate Guide to User Segmentation
User segmentation plays a crucial role in delivering campaigns to the right audience and gives you the flexibility to personalize conversion messages based on user behavior, actions, location, and more. This guide enables you with segmentation fundamentals, process, and compelling strategies to segment users for better engagement. Download now and kickstart your journey towards better user segmentation.
Guide to Collect Feedback for Product Success
Millions of dollars are usually spent by companies worldwide to understand what customers think about their brands. Getting feedback from your customer and implementing the relevant recommendation is crucial for product success and goes a long way towards enhancing your business or product growth. The key is to understand customer needs and shape product roadmaps. Our pocket guide on customer feedback details just how important feedback is and the best practices to follow while asking for it.
User Onboarding Best Practices
User onboarding is the first encounter that a user experiences when he downloads your product and uses it for the first time. It is the first impression which needs to be planned wisely and analyzed for user retention and growth. The guide covers tried and tested practices that improve the user onboarding experience. These best practices helped companies to launch and optimize their million-dollar user onboarding funnels.
A Comprehensive Guide To Gamification
A coherent guide is for anyone who wants to grasp gamification and discover how it drives motivation smoothly, boosts engagement, and increases organizational impact. Our free guide will help you create an effective gamification strategy. It focuses on the psychology behind gamification, trends, use cases, and compelling game design framework for a successful gamified product.