Upshot.ai has established a strong relationship over the years with AWS both on technology and consulting front in the domain of customer engagement.
From a technology standpoint, we have developed the most comprehensive engagement cloud which allows companies to access key capabilities like 360° Customer Profiles, Primary Customer Research, Real-Time Behaviour Tracking, Omni-Channel Analytics, AI Based Predictions, CX Bottleneck Detection, Omni-Channel Personalized Engagement.
Our platform can be deployed either as Multi-Tenant SaaS Model or on Customer-Deployed AWS Environment. Some of the core AWS Technology Stacks leveraged are EC2, LAMBDA, CLOUDFRONT, SNS, SQS, RDS etc.
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